The Partners are very much aware of the implications on our clients and staff of the Coronavirus Pandemic whilst the country is on lockdown
The safety of our customers and staff is our number one priority and so we have had to close our estate agency, lettings & property management departments. However we are open for business within the rules so our very experienced professional services team is working hard (mostly from home) to cover all urgent matters and make sure that all of our clients receive a high level of service either over the phone, by email or via our online platform. Please stay Safe
"Paul Cooper has been excellent in managing the improvement to our Bungalow. He managed the contractors & budget very well."
Mrs J Hiles 19/10/19
Smooth service, thanks."
Mr C Blossom 12/09/19
"Excellent service throughout everything in respect of the house sale went smoothly."
Mrs S Pearson 27/08/19
"We have been very impressed with all that Masons have done for us. Indeed, our initial reason for choosing them was based on their professional approach when showing us around a property. They have been efficient, reliable and helpful. Any future properties we may sell we will certainly use Masons and also recommend them to others."
Mr & Mrs M Johnson 12/08/19
"I would like to say that all the girls in Masons have been extremely professional and helpful, above and beyond. I would recommend Masons to anyone; all the staff are pleasant. I found the whole process from start to finish excellent."
Mrs A Morgan 13/08/19
“We have been hugely satisfied with Masons. Simon was thoroughly professional in his assessment of the property and discussion of the sales process. Although we were on holiday in the US, we were kept constantly abreast of viewing and sale bid negotiations by both Simon and Melissa.
We found Simon extremely helpful and competent, Melissa was unfailingly efficient and a pleasure to deal with, Rosie and Violet were also informative & helpful.”
Mrs M Gray 12/07/19
“Good service, kept well informed by polite and pleasant staff.”
Mr S Harbour 24/06/19
“I am very happy with the service you have provided.”
Mrs M Pinney 22/05/19
“I found all your staff always cheerful, helpful and could answer any queries. Thank you for your service."
Mrs A Elwick 02/06/19
"Leon was a pleasure to work with knowledgeable and very helpful. I was very satisfied with Masons as a whole. They were very professional compared with a couple others I had to deal with."
Mrs C Wilson 14/05/19
"Happy with the service, most helpful. Will use Masons again."
Mr J Waumsley 08/04/19
"Wendy has successfully let a couple of properties for us recently. Due to the efficient and professional manner in which Wendy handles lettings she is unquestionably the main reason we return to Masons for this service."
Mr N Bowser 26/03/19
"Quality service - from the brochures to boards. Leon was a very enthusiastic salesperson and valuer which was a great start. Melissa was incredibly professional in progressing the conveyancing. - Both lovely to deal with.”
Mr & Mrs Loomes 12/03/19
"Excellent service, very friendly and helpful"
Ms Duncan 01/03/19
“Total satisfaction with Wendy and her team. Fully dedicated & professional in all their dealings with us. They have looked after our lettings properties for three years now, no complaints what so ever.”
Mr & Mrs Miles 16/01/19
“I am very satisfied with the services provided by your staff regarding the sale of Tacey’s Farm. I would not hesitate to use Masons in the future.”
Mr Grantham 08/01/19
”Friendly and professional – a pleasure to work with. Thank you, Wendy.”
Mr & Mrs Knapton 04/01/19
“Always very professional and willing to help - both Simon and Melissa are an amazing asset as of course is Rosie. Would definitely recommended Masons, a five-star service.”
Mr & Mrs Palmer 29/12/18
“I have been very impressed with the way Masons has dealt with our house sale. You have all been professional, efficient and very pleasant. You kept us up to date with developments and this is the smoothest house sale I have ever experienced. Prior to selling, you also managed our tenants for ten years, and Jane in lettings was most helpful. We were lucky with good tenants for, but Patricia Williams and later Masons did a good job.”
Rev’d Colwell & Mr Redrobe 24/12/18
“Belated thanks to all at Mason's for the excellent service you provided whilst managing 'Willow Arch' for us. We have a property in Sheffield managed by another agent and you could teach them a great deal!”
Ms L Dover
“Russell has represented me in relation to the Anglian Water - Covenham to Boston water main scheme and more recently with the Viking Link cable route. Both have had a significant impact on my farming business. I have found Russell to be easily approachable, knowledgeable and extremely professional at all times. I would be happy to recommend him to others.”
Mr S Hawkes – Hawkes Farms Ltd
“To all the staff at Masons, (especially Wendy)! Thank you for your help & care over the past year. We wish you all the best for the future.”
Mr & Mrs Larter 15/11/18
"We would like to express in writing our appreciation of the excellent service we have received from your Agency, particularly from Simon, Melissa and the rest of your team.
They have kept us informed all the way through, they have worked efficiently throughout the whole process. In fact, every member of your team was unfailingly polite, friendly, helpful, caring and nothing too much trouble, and the extra support Melissa gave us is exceptionally and far beyond what we have expected.
So thank you again, we would gladly recommend Masons to all, and are positively certain we will use Masons again in any future property activity."
Mr & Mrs Auckland 23/11/18
"We have been very happy with the level of service and staff knowledge in regard to letting our property. Everyone has been friendly and approachable at all times, inspiring confidence in the competency of all staff."
Mr & Mrs Hammond 25/10/18
"I've been treated professionally and with curtsy and respect by everyone in the team."
Mrs J Hawson 19/10/18
"Always receive friendly and professional advice. Very happy with the service received."
Mrs J Dale
"Thank you so much Melissa for working your magic and pulling everything together. You are an absolute star!"
Mr & Mrs Tasker
"I have always been fully satisfied with the competent and efficient services received from all your staff, as proved by the continuous use of your company over the past 14 ½ years."
Mrs M Barnett
"Completely professional, efficient & friendly – I would not hesitate to recommend Wendy Taylor to others wishing to let their property."
Mrs J Riddle 01/08/18
"I am very happy with the service I receive from your company and will continue to use you in the future."
Mrs M Pinney 27/06/18
“Simon Demery was helpful & efficient as ever.”
Mr & Mrs Day 08/05/18
"The staff at Masons have been excellent in the transition of tenants and have made the process very easy for myself as landlord."
Mrs M Cook 28/02/18
"Amazing support, advice and guidance throughout."
Mrs L Cawdron 01/01/18