Wed 06 Nov 2019

Are you the type of person who looks at online reviews before visiting a restaurant... would you do the same for an Estate Agent?

In an era where the 'online world' forms the basic infrastructure surrounding our lives, we're taking steps to stride with times and invest in new technologies to better our business.

 

Latterly, we have invested in the well-regarded online review site - Feefo.

 

Online articles state that there is a direct relationship between online reviews and forward purchases, with over 93% of people agreeing that reviews do affect their final decision. Counter articles state however, that this all dependant upon the product and for how long it has been established, the longer a product (or firm in our case) has been established, the less likely this is to effect their business.

 

Masons have been established for over 165 years and with a set of customer ethics as strong as ours; we firmly believe that service is everything, especially within our industry! We don’t criticise the stereotypical reputation of some Estate Agents, we just use this as a further selling point to differ ourself from competition. - We understand that we are engaging with you in selling your most valuable asset, so therefore, tailor make a service based around you and your needs.

 

For those who don’t know us by reputation, online reviews are a reference point for you to utilise when choosing your selling agent and by using an ‘invite only’ service, we can ensure that all comments made about our business are fully legitimate and transparent.

 

Out with the old and in with the new...